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Common Rules (applied for all shipping options)
・Please be aware that if we can not ship your order due to various reasons such as order contains hazardous item, oversize, overweight and etc. by the shipping option you selected, we may change the shipping to other option. Even if the shipping option do not change, we may ask you for extra shipping fee.
・Listed Days on each shipping option is only an approximated shipping period AFTER we ship your order. This period does not include days we need to arrenge products that are not in our stock. For example....
example1)
Select "Standard" for items Webike have in stock = 5 days + 1 day (6 days) is the approx. delivery date.
example2)
Select "Standard" for items Webike need 2 weeks to arrenge = 5 days + 2 weeks (19 days)is the approx. delivery date.
・****We do NOT ship on weekend even if you select [Express].
・In cases when tax is required to be paid to receive your parcel and if you refuse to pay, the parcel will be sent back to Japan. This will costs us the returning shipping fee and also taxes possibly. If this occur, we may charge you or deduct the amount from total refunding amount.
・***If you select [Standard], we will select from either EMS, FEDEX (International Economy) or DHL that best matches with the item you order. Please understand that we can not accept any change of delivery carrier upon customer's request. (Rear suspension, front fork, damper, etc. cannot be shipped by EMS. We are forced to ship by Fedex or DHL in that case.) ・We provide DHL as one of the shipping options only for the customer who live in Canada and Contiguous United States. Economy / Economy Small Registered Packet ・*We basically use SAL for Economy and Economy Small Registered Packet. Although, there are several country which SAL can not track after dispatch from Japan. If you want to search for your order within your country, please contact you nearest carrier who deliver EMS/SAL. Economy Packet / Economy Packet Light ・Delivery lead time to South Korea by Economy Registered Packet will be 5 - 10 days.
・Please note that we do not provide Economy Packet service for Australia, Brazil, and Turkey.
・We use SAL Economy Small Packet.
・**There is no tracking service nor insurance for your package. Webike can not asnwer and/or correspond to claims for item's damage, lost package and/or delivery delay.
・******Delivery lead time may differ depends on the regions.
East Asia : About 25-40days
Southeast Asia, Southwest Asia : About 40-60days
Oceania, North America, Central America, Middle East, and Europe : About 60-90days
South America, Africa : About 90-120days.
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